Jewelry return/exchange policy

Return and Exchange policy

At Maxi Hawaiian Jewelry, all the products are handmade, and we cannot accept returns or refunds. For exchanges, please contact us within 10 days of receiving the item. Please ensure that the item is in its original condition with all the packaging, including boxes/mailing boxes, pouches, and warranty cards. If there is any reason to believe that the item has been used, we will not be able to accept a return.

In the unlikely event that we issue a refund, it will be refunded to the credit card used at the time of purchase, minus shipping costs, and the refund usually takes up to 7 business days and it may take an extra few days to appear on your statement.

If you would like to inquire about an exchange or have any questions, please contact at maxihionline@gmail.com.

Mailing address for exchange:
Maxi Hawaiian Jewelry
2250 Kalakaua Ave #113
Honolulu, Hawaii 96815
U.S.A
Tel: 1-808-924-9389
Email: maxihionline@gmail.com